Effective Date: 2026

Privacy Policy

At First Class Automations, we believe that transparency is the foundation of trust. This Privacy Policy explains how we collect, use, and protect your information when you visit firstclassautomations.com, engage with our automation solutions, or communicate with our team.

By using our website or submitting your information, you agree to the practices described in this policy.

Information We Collect

We collect information that you voluntarily provide when you request a demo, subscribe to communications, complete forms, or otherwise interact with First Class Automations. This may include:

  • Contact details such as your name, email address, phone number, and company information.
  • Business context such as your role, industry, and information about your existing systems or workflows.
  • Communication preferences and records of conversations with our team, including email and chat history.
  • Usage data such as the pages you visit, links you click, and time spent on our website.

We may also automatically collect technical data, such as your IP address, browser type, device identifiers, and general location information, to help us maintain the security and performance of our services.

How We Use Your Information

We use the information we collect to operate a secure, high-quality automation platform and to communicate with you in a relevant way. Specifically, we may use your information to:

  • Provide, configure, and maintain our automation solutions and related services.
  • Respond to your inquiries, schedule and conduct demos, and deliver customer support.
  • Send administrative information such as service notifications, security alerts, and policy updates.
  • Personalize your experience and improve our website, communications, and product roadmap.
  • Comply with legal obligations and enforce our agreements, including monitoring for abuse or misuse.

SMS & AI Phone Call Consent

By submitting your phone number anywhere on our website or within our forms, you expressly consent to receive automated text messages (SMS) and artificial intelligence (AI) assisted voice calls from First Class Automations. These communications may include service updates, onboarding messages, reminders, and promotional offers related to our products and services.

Standard message and data rates may apply based on your mobile carrier plan. Message frequency may vary depending on your engagement with our services.

You may revoke your consent to receive SMS messages at any time by replying STOP to any text message you receive from us. To receive assistance or more information, you may reply HELP or contact our team at [email protected] or 561-468-8039.

Third Party Services

To deliver and optimize our services, we work with a small number of industry-leading providers:

  • GoHighLevel for CRM, marketing automation, and contact management.
  • Specialized Voice AI providers for intelligent inbound and outbound calling experiences.
  • Google Analytics to understand website traffic patterns and improve site performance.

These third parties process data only on our instructions and are contractually obligated to safeguard your information and use it solely for the purposes we specify. We do not sell your personal information.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, including providing services to you, complying with legal and regulatory obligations, resolving disputes, and enforcing our agreements.

When we no longer need to use your information and there is no legal or regulatory requirement to retain it, we will delete, anonymize, or securely store it in a way that removes personal identifiers.

Your Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, which can include the right to:

  • Access the personal data we hold about you.
  • Request corrections to inaccurate or incomplete information.
  • Request deletion of your personal data, subject to legal retention requirements.
  • Object to or restrict certain types of processing.
  • Withdraw consent where processing is based on your consent.

To exercise any of these rights, please contact us using the details in the Contact Us section below. We may need to verify your identity before fulfilling your request.

Cookies

We use cookies and similar tracking technologies to recognize your browser, understand how you use our website, and improve your experience. Cookies are small text files stored on your device.

You can configure your browser to refuse all cookies or to indicate when a cookie is being sent. If you choose to disable cookies, some features of our website may not function properly, but you will still be able to access core content about our services.

Policy Changes

We may update this Privacy Policy from time to time to reflect changes in technology, law, or our services. When we make material changes, we will update the Effective Date at the top of this page and, where appropriate, provide additional notice (for example, by email or a notice on our website).

Your continued use of firstclassautomations.com after any update to this policy constitutes your acceptance of the revised terms.

Contact Us

If you have questions about this Privacy Policy, our data practices, or how we handle your information, you can reach our team using the details below.

Email

Phone

561-468-8039

For privacy-specific inquiries, please include "Privacy Policy" in the subject line of your message so that we can route your request to the appropriate team member.

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© 2026 First Class Automations. All rights reserved. · Privacy Policy